At Urquharts, our mission is to make a difference to people’s lives by helping them to see more clearly. We want to create meaningful relationships with our clients, to remain proudly independent and to show responsibility towards our team, clients and community.
We Can & We will
‘They told us we couldn’t, that’s why we did!’
All Details Matter
‘The difference between something good & something great is attention to detail'
Care & Community
‘Without a sense of caring, there can be no sense of community.’
Responsibility
‘Responsibility is accepting that you are the cause & the solution of the matter.'
Over 100 5* Reviews
"Overall experience was great from start to finish. Was made to feel at ease from the beginning of the exam and felt like I was paid attention to throughout the full appointment- wasn’t made to feel rushed."
Kirsty Anderson, Kilmarnock
Over 100 5* Reviews
"Can't recommend this practice highly enough. All staff are helpful and pleasant. Alistair Duff provides an excellent service and is very knowledgeable. Great service. Wouldn't go anywhere else."
Fiona Currie, Kilmarnock
Over 100 5* Reviews
"I visited Urquharts in Ayr last week to get my 5 year old his first pair of glasses. I was impressed at the huge choice of kids glasses they had and Caroline was great at helping us select the right ones for him. The glasses came in in just a few days and they fitted them that day. Great service, we’ll definitely be back!"
Kirsty Roarty, Ayr
Over 100 5* Reviews
"Absolutely 1st class service & handling, from initial enquiry right through to getting my new glasses in 7 days. Couldn’t praise them enough, thanks all"
James Dumigan, Kilmarnock
Over 100 5* Reviews
"I hated the thought of contact lenses but also hated wearing glasses. I was persuaded by Carol to try multifocal contact lenses, absolutely brilliant – my life has been transformed! I cannot thank Carol enough; she made the transition to contacts such an easy and pleasant experience."
Liz Macdonald, Ayr
Over 100 5* Reviews
"A warm welcome from all staff I met at Urquharts today. I felt very safe in their hands and I felt absolutely not rushed at all. They provided very informative answers to all my questions and put me at ease. They make time for being able to talk to them. A local friendly service which is why I come back year after year."
Tracey Neilson, Kilmarnock
Over 100 5* Reviews
"They are just all so lovely. My daughter and I love going in. Super efficient, super fast arrival of glasses also. Thank you"
Lousie McAlliser, Troon