MySight • Your Account

Privacy Policy

Urquhart Opticians will be known as the ‘Controller’ of the personal data you provide to us. We only collect personal data about you which does not include any special types of information or location based information. This does however include name, address email, phone number.

Why we need your data?

We need to know your basic personal data in order to provide you with on-going organisational updates and analysis services in line with this overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

What we do with your data?

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance information may be located on servers within the European Union.
No 3rd parties have access to your personal data unless the law allows them to do so.

How long do we keep your data?

We are required under UK law to keep financial data for a minimum of 7 years after which time it will be destroyed. Basic personal data (name, address, contact details) will not be kept any longer than needed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

What we would also like to do with your data

We would however like to use your name and email address to inform you of our future offers and services. This information is not shared with third parties and you can unsubscribe at any time via phone, email or our website.
Please indicate below if this is something you would like to receive.
Please send me details about future offers and services from –

What are your rights?

If at any point you believe the information we process on you is incorrect you can request to see this information, and have it corrected or deleted. If you wish to raise a complaint on how we handled your personal data, you can contact us to have the matter investigated.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office


Cookie Policy

What are Cookies?

Cookies are a lightweight text files containing information that is sent from a web server and stored on a client user's device. The files are then read by that web server in the current, and in some cases future, browser sessions to deliver certain functionality.

What we do with Cookies

Cookies collected by our website are solely for the purpose of delivering the experience we have designed for users and the improvement of that experience. We do not collect personally identifiable information from users and do not share information collected with anyone else. It is completely at the discretion of end users to block our website from collecting any cookies, however this is not recommended and may lead to a reduced user experience as a result.

Google Analytics (third-party)

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.